Shipping & Pickup

Shipping
Cheesecake et al is not liable for delivery issues arising from incorrect address details or missed deliveries due to absence. It is essential to ensure someone is available to receive your order on the scheduled delivery day. For gift orders, please notify the recipient to expect the delivery.

While we endeavour to dispatch orders promptly, we cannot be held responsible for the unforeseen delays caused by Royal Mail once the order is dispatched. However, we will keep you informed about the delivery status.

Please note that the dispatch date signifies when the order is shipped, not delivered. While most orders are delivered the next day after shipping, we cannot guarantee Royal Mail's delivery schedule.

Pickup
You can pick up your orders from Greenhithe, Kent DA9, on weekdays from Monday to Friday and on weekends (Saturdays ONLY).