Events Policy

EVENTS POLICY

Yes, we can provide PAT, Product & Public Liability Insurance, Food Hygiene, and Food Safety certificates upon request. Just inform us of your specific requirements, and we'll promptly send the relevant certificates your way.

We primarily operate within London, Kent, Essex, Hertfordshire, Surrey, and surrounding areas. However, we're open to discussing events outside these regions on a case-by case basis. Don't hesitate to enquire, and we'll do our best to accommodate your needs.

Payment for our services is subject to our pricing and payment terms as provided on our website or in our invoices. Full payment or a 25% deposit is required to confirm your booking. Where 25% deposit has been paid to confirm your booking, please note final payment is due 14 days before your event. Late or non-payment without a valid explanation will result in the cancellation of your booking. Please note where 25% deposit is applicable, it is non-refundable and non-transferable.

Cancellations must occur at least 4 weeks prior to the scheduled event. If full payment has been made at the time of cancellation, a 25% deduction will be applied, and the outstanding amount will be refunded to you. If only a 25% deposit has been paid at the point of cancellation, no refund will be issued, and the deposit is non transferable.